francesca's Reviews

2.5

/5.0

32 customer reviews

5

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4

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16

38 %

reviewers recommend

francesca's

francesca's, known for its women's clothing and accessories, is rated 2.5 out of 5. The rating reflects how young women and fashion enthusiasts view their experience with francesca's. Reviews of francesca's are verified before publication.

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32 Reviews on francesca's

by Bailey556

Jul 31, 2022

Bad customer service

My friend and I went to the Francesca’s in Philadelphia. My friend was helped, while I was ignored. While my friend was being brought other recommended dresses, I was trying to ask where the skirts were located. Instead of being shown, I was told to wait. I understand that she was busy, but I would have liked to be treated the same way as my friend.

by Christopher Carlson

May 07, 2022

Nice clothing and shoes I always enjoy…

Nice clothing and shoes I always enjoy getting new cloth here

by Henry221

Apr 14, 2022

my favorite clothing store at all time…

my favorite clothing store at all time very cute and afforable

by Bruce088

Mar 29, 2022

Awesome customer service

I have been in this store twice and will return as long as Cori Morrison is there to help! Her personality and knowledge is unforgettable! This lady definitely makes you feel welcome and knows how to make you feel your best when shopping. I left with so many new things and Was very pleased! Frederick store is awesome as long as they have her! Cori is so good she doesn't even ask your size she just knows! She helped me in so many ways when I shopped but most of all she made me feel good and excited about shopping. We need more people like her. I definitely recommend this store and hope u get Cori because you won't be disappointed!

by Spencer749

Feb 28, 2022

best clothing for me and i enjoy…

best clothing for me and i enjoy shopping there

by Mario G.

Jan 05, 2022

Poor Quality Everything

Every time I order from this site I'm disappointed with the product. I've tried at least three times, each order having a few items and I always end up returning them. I did keep one shirt, and it started to unravel after two washes. Ever notice how nothing on their site is reviewable? Yeah I've realized there is a reason why. Don't waste your money or time.

by Anna Jacobs

Dec 27, 2021

Good Job Store 683!

Grace is really awesome! She greeted me when I came in and made sure to check on me throughout the visit. I can tell she's a people person and she asked nice, casual questions during checkout that led to us talking about how her partner and I have similar careers. She was really excited and interested to hear about what I had to say and I found a new resource for my music education courses! Overall one of the best exchanges I've had in retail! Thanks, Grace! -Olivia

by Devon195

Dec 07, 2021

HORRIBLE!

Customer service is ridiculous! Completely SUCKS! Never dealt with a company with absolutely horrendous service online and on the phone. NEVER WILL ORDER FROM HERE AGAIN!

by Evan851

Oct 10, 2021

Francesca’s @ Crocker Park is 5 ⭐️ ⭐️⭐️⭐️⭐️

Francesca’s @ Crocker Park , Westlake, Ohio 🇺🇸 is a favorite haunt my daughter & I .
We love finding hidden treasures @ this store & we both have hats from this quaint little store 🙏🏻 🧢 ❣️

by Luis515

Aug 17, 2021

Amazing associates

Today 8/16/2021 I visited the Merrimack NH Premium Outlets for the first time. I was in search of a wedding dress since I will be a guest in just a week. The associate Alyssa helped me so much! She helped me find the perfect fits, sizes and styles. I ended up leaving with two dresses because I couldn't chose but without her help I would of just gave up and went else where. I wish more stores had associates like Alyssa. I can't wait to shop at Francescas again!

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